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FREQUENTLY ASKED QUESTIONS
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What is the easiest way to book your services?To book us for your next shoot, simply click the book now button below or you are always welcome to contact us directly via phone to book a shoot at 403-498-8777 between 8:00am and 6:00pm.
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What is your turnaround time?All iGuide and Photography will be delivered 24 hours after the shoot time.
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How are your photos and measurements delivered?We use a dropbox link in an email to safely deliver your photographs to you. We will send you your iGuide report will directly from our iGuide Portal. Here you will find all the required links to your Virtual Tours, Floor Plans and Measurements. You can download a pdf of the floor plans in either imperial or metric form.
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What square footage is billable?The billable area includes the sum of the interior spaces of all floors, as well as any drafted areas that may be excluded from the final interior floor area totals. These exclusions include spaces like sun rooms, crawlspaces, detached garages or outbuildings, rooms accessible only from the outside, and floor areas of rooms with sloped ceilings where the ceiling height is less than 5 feet. While these areas are drafted and billed, they are not included in the total floor area. Additionally, there are drafted spaces shown on floor plans that are neither included in the total floor area nor billed. These spaces include attached garages with interior doors, cold rooms, areas open to below, and exterior spaces such as balconies, decks, and patios.
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How long does it take to photograph and measure a home?This all depends on the size of the home. For an average 2000 Sq Ft home, we can complete interior and exterior photos, iGuide 360 Tour, RMS Measurements in about two hours. For longer productions or bigger homes, we generally like to block off upto three hours for completion.
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What is iGuide and how accurate are the measurements?iGUIDE is an all-in-one technology is designed to produce a comprehensive and detailed visual representation of a property's layout while capturing a realistic 360° tour of the home . With iGUIDE technology the dimensions are RMS compliant. Consistency and confidence are the two main reasons we chose iGuide. All measurements are insured and guarantee accuracy.

Let's chat about your new listing today!
At Homebound West Real Estate Media, we’re committed to helping you find the right package to meet your needs.
No matter which service you select, you can count on quality work, prompt communication, and outstanding results every time you collaborate with us.
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